Two Availability Zones in AWS me-central-1 (UAE) continue to experience significant impairments. In addition, workloads in me-south-1 (Bahrain) are currently not operational, cannot be modified, and are not able to migrate to other regions or support other disaster recovery actions such as backup and restore. We strongly recommend that customers with workloads in AWS me-central-1 act now to move their clusters to alternate regions instead of waiting for full availability to be restored. There are currently no recovery options available for data that is only present in the AWS me-south-1 region. We continue to assist customers in their chosen remediation path to the extent possible. Customers running workloads in the Middle East should consider alternate Atlas regions, such as those in North America, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements. Customers may continue to extend their backup snapshot expirations in me-central-1 as needed. We will continue with a weekly status post update cadence, and provide another update by April 8 at 16:00 UTC, or sooner if new information becomes available. If you would like assistance assessing how these events may affect your Atlas deployment, our support team is available: * Open a support case through the MongoDB Support Portal * Start a chat with Support using the Intercom widget within the MongoDB Atlas interface
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When clicking on the recalculate button the calculator icon spins indefinitely, and the "Calculated at" timestamp doesn't update. This is a visual bug, all calculations are still being performed as expected. The workaround is refreshing the page. We've classified this issue as a severity 4, and will update at the most every 5 business days.
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Current status: We continue to actively monitor the situation, and our cloud service provider affirms that meaningful progress is being made toward recovery, with several distinct services showing sustained improvement. While focused efforts continue toward full-service restoration for the region, the cloud service providers' initial advice to migrate your workloads and traffic to alternate Region(s) remains in place. We are in continuous contact with the provider and will post our next update once they confirm significant progress in restoring the site's physical environment, or when other material updates become available. Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data. ETA: An updated ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. Affected customers should look for additional updates in their cloud service provider's personal health dashboard. Incident start time: 12:25 UTC March 01, 2026
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Monitors
Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)
MongoDB
StatusGator